Privacy Policy

This Privacy Policy describes how Nodo Publico ("we," "us," or "our") collects, uses, and shares information when you use our website and services.

1. Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Payment and billing information
• Communications with us, including support requests
• Course enrollment and progress data

Automatically Collected Information

When you use our services, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, navigation patterns)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative messages and course updates
• Respond to your inquiries and provide customer support
• Personalize your learning experience
• Analyze usage patterns and improve our platform
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist in operating our platform
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your consent or at your direction

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings. For more information, see our Cookie Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your personal data
• Restriction of processing
• Data portability
• Objection to processing

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through our contact form.